Terms of Service
Welcome to Sornic. These terms govern your use of our emotional intelligence platform. We've written them to be clear and fair.
Key Points Summary
- Sornic provides emotional intelligence support, not medical advice
- Your data privacy and security are our top priorities
- You can cancel your subscription anytime
- We prohibit harmful or abusive use of our platform
- Disputes are resolved through arbitration
1. Acceptance of Terms
By accessing or using Sornic ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using Sornic, you represent that you have the legal capacity to enter into a binding agreement.
2. Service Description
What Sornic Provides
Sornic is an emotional intelligence platform that offers:
- Voice-based conversations with emotional intelligence
- Emotional wellness support and daily check-ins
- Professional development and interview practice
- Language learning and educational support
What Sornic Is NOT
3. Account Terms
Your Responsibilities
- Provide accurate account information
- Maintain security of your password
- Notify us of unauthorized access
- One account per person
Our Commitments
- Protect your account security
- Never share your password
- Notify you of account changes
- Respect your privacy
4. Acceptable Use Policy
We want Sornic to be a safe, supportive space for everyone. Please use our service responsibly and respectfully.
You Have the Right To:
Use Sornic according to your subscription plan
You Have the Right To:
Retain ownership of your personal data
You Have the Right To:
Manage and delete your account anytime
You Have the Right To:
Receive service without discrimination
Prohibited Uses
Harmful Content
- Harassment, bullying, or threats
- Hate speech or discrimination
- Self-harm or suicide promotion
- Violence or illegal activities
Misuse of Service
- Impersonation or false identity
- Automated access or scraping
- Reverse engineering attempts
- Commercial exploitation
Security Violations
- Hacking or unauthorized access
- Malware or virus distribution
- Data mining or harvesting
- System interference
6. Payment Terms
Subscription & Billing
- • Free tier: 30 minutes daily, no credit card required
- • Paid plans: Billed monthly or annually
- • Automatic renewal unless cancelled
- • Prices subject to change with 30 days notice
Refunds & Cancellations
- • Cancel anytime from account settings
- • No refunds for partial months
- • Annual plans: Pro-rated refund within 30 days
- • Access continues until end of billing period
8. Disclaimers
Important Disclaimers
11. Changes to Terms
We may update these Terms from time to time. When we do:
- We'll notify you via email and in-app notifications
- Changes take effect 30 days after notification
- Previous versions remain available for reference
- Continued use constitutes acceptance of new terms
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Team
legal@sornic.com
Sornic, Inc.
San Francisco, CA 94105
General Support
support@sornic.com
1-800-SORNIC-1
24/7 Support Available
By using Sornic, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.