Your Privacy Matters

Privacy Policy

At Sornic, we're committed to protecting your privacy and being transparent about how we handle your data. This policy explains our practices in simple terms.

Effective Date: June 10, 2025Version 2.0

Privacy Overview

Sornic is built on the principle of privacy by design. We believe that emotional wellness support should be confidential, secure, and respectful of your personal information.

End-to-End Encryption

Your conversations are encrypted

No Voice Storage

We process but don't store recordings

Your Control

Delete your data anytime

Information We Collect

Account Information

Account creation and management

  • Name
  • Email address
  • Password (encrypted)
  • Profile preferences

Conversation Data

Provide emotional intelligence services

  • Voice recordings (processed, not stored)
  • Emotional analytics
  • Conversation transcripts (optional)
  • Session metadata

Usage Information

Improve service quality

  • Features used
  • Session duration
  • Interaction patterns
  • Performance metrics

Technical Data

Security and service optimization

  • IP address
  • Browser type
  • Device information
  • Time zone

How We Use Your Information

To Provide Our Services

  • • Process your conversations with emotional intelligence
  • • Provide personalized emotional support and insights
  • • Track your wellness journey and progress
  • • Enable features like daily check-ins and mood tracking

To Improve Our Platform

  • • Analyze usage patterns to enhance features
  • • Fix bugs and improve performance
  • • Develop new capabilities based on user needs
  • • Conduct research on emotional wellness (anonymized)

For Security & Legal Compliance

  • • Detect and prevent fraud or abuse
  • • Comply with legal obligations
  • • Enforce our Terms of Service
  • • Protect users and the platform

Data Protection & Security

Technical Safeguards

  • Encryption: AES-256 encryption for data at rest
  • Transmission: TLS 1.3 for data in transit
  • Access Control: Role-based permissions
  • Backups: Encrypted and geographically distributed

Compliance & Certifications

  • HIPAA
    Healthcare privacy compliance
  • SOC 2
    Security & availability certified
  • GDPR
    European data protection
  • CCPA
    California privacy rights

Your Rights

You have full control over your personal information. Here are your rights and how to exercise them:

Access Your Data

Request a copy of all personal data we hold about you

Correct Your Data

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal data from our systems

Data Portability

Receive your data in a structured, machine-readable format

Restrict Processing

Limit how we use your personal information

Withdraw Consent

Revoke consent for data processing at any time

How to Exercise Your Rights

To exercise any of these rights, you can:

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us:

Privacy Team

privacy@sornic.com

1-800-SORNIC-1

Response within 48 hours

Data Protection Officer

DPO@sornic.com

Available globally

GDPR inquiries welcome